FAQ

Please find below the most frequently asked questions. If you could not find your answer on this page, feel free to contact us by email at info@alpha-deals.com or using our online chat if we are available.

We are shipping everywhere in the world.
During your checkout, your country should automatically be shown in the field “Country”. If it’s not correct, you can always change it via the dropdown menu.

Absolutely not, the only time you pay is on our website during your checkout.

Alpha Deals accepts all major credit and debit cards supported by VISA, Mastercard, American Express etc., whether your card is locally issued or a foreign-issued one.
New: You can now pay directly via Paypal as well.

The delivery usually takes 2-3 weeks to the UK, 2-5 weeks to Australia and New Zealand. Go to our Shipping page to get more details and to know the delivery for all the other countries.

A Flash Sales is a discount campaign limited in time that we decide to launch on some products. If you do not purchase the product(s) within the limited time shown in the countdown box, the price will automatically increase to the original price and you will no longer be able to enjoy the discounted price.

No, the currency you pay in is controlled by geolocation. All the prices are displayed in your local currency if you are living in one of these countries: United Kingdom, Australia, New Zealand, USA. If your country is not included here, you will pay in US Dollars.

You can change the currency using the dropdown menu below. It can be useful in special cases such as holiday overseas but otherwise we strongly recommend you to let the currency based on geolocation because if you decide to change the currency, your provider or third-party payment processor may apply a currency conversion rate or fees to your payment.

Pay securely with your credit card without exposing your details. When paying online, your details are protected by SSL encryption (the highest level of protection available). Your transactions are always secured on Alpha Deals.

As long as you can hit the button “Add to Cart”, the product is in stock. If the product is out of stock, you can contact us and we will add stocks as soon as possible.

If we are online on the chat, you can ask us directly your questions. If we are offline, you can send us an email at info@alpha-deals.com and we will get back to you shortly.